STORE POLICY
At Economy Folders, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
SHIPPING POLICY
How It Works
Please note that all turnaround times are estimates. While ECONOMYFOLDERS.COM will use reasonable efforts to prevent delay of delivery schedules, in no case shall ECONOMYFOLDERS.COM be liable for any consequential or damages resulting from any delay in shipment or delivery. Orders are F.O.B. the ECONOMYFOLDERS.COM Plant, and customer shall have recourse only to its selected courier for any shipping issues.
ECONOMYFOLDERS.COM shall not be liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances. Unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation. Shipping rates for high quantity products depend on the customers access to a shipping dock and forklift, otherwise, additional charges may apply.
OUR RETURN POLICY
Everything You Need to Know
Since each order is unique to customer and has no resale value, ALL SALES ARE FINAL. If we verify that we made an error, we will re-print the order. No Refunds or Credit. Complaints must be notified to ECONOMYFOLDERS.COM within 10 business days of receiving the order, detailing the defects discovered in the order. Where replacement is appropriate, customer must first return 100% of the received product (on their own expense) within 10 business days of delivery date on customer premises. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.
Printed material which need to be refunded must be shipped back to ECONOMYFOLDERS.COM at customer’s expense. Our quality control department needs to inspect and verify that complaint is valid.
PRIVACY POLICY
Trust Us with Your Information
This Privacy Policy governs the manner in which ECONOMYFOLDERS.COM collects, uses, maintains and discloses information collected from users (each, a "User") of the WWW.ECONOMYFOLDERS.COM website ("Site"). This privacy policy applies to the Site and all products and services offered by ECONOMYFOLDERS.COM.
PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about users whenever they interact with our Site. The non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.
WEB BROWSER COOKIES
Our Site may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
ECONOMYFOLDERS.COM collects and uses Users personal information for the following purposes:
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To Improve Customer Service
Your information helps us to more effectively respond to your customer service requests and support needs. -
To Process Transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. -
To Send Periodic Emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalfs, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
CHANGES TO THIS PRIVACY POLICY
ECONOMYFOLDERS.COM has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that you must review this privacy policy periodically and become aware of modifications.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.